Vehicle Storage Facility

Mission Statement:

Vehicle Storage Facility provides our customers with diverse services through regulation of for-hire transportation services, administering vehicle storage processes and disposal of unclaimed and abandoned vehicles through public auction as required by law.

The Vehicle Storage Facility operates on a 24-hour basis with administrative business hours Monday through Friday 8:00 a.m. until 5:00 p.m.; closed from from 12:00 noon until 1:00 p.m. The administration office is also open on Saturdays from 8:00 a.m. until 12:00 noon. The administration office is closed on Sundays and holidays.

The Vehicle Storage Facility is responsible for storing impounded vehicles towed to the facility via contract wrecker services. Vehicles remaining unclaimed or abandoned by the owner or the lien holder for more than 45 days are eligible for auction.

Note: All tow requests are dispatched by the 911 Communication Center. Wrecker requests are initiated the Little Rock Police Department (LRPD).

Vehicle Retrieval and Required Documents

In order to retrieve a vehicle, customers will be asked to provide the following documents:

• Proof of registration, Notarized Bill of Sale, or Title signed over to customer.
• Current insurance card or Binder (no applications accepted).
• Valid driver's license or state-issued ID (a licensed driver is required to be present).

Fee Structure

Contact the Vehicle Storage Facility at 501-918-4260 for impoundment fee structure.

Special Circumstances

Special circumstances may apply, in which a party, other than the registered owner may retrieve the vehicle. Such circumstances may include:

• Lien holders and insurance companies
• Wrecker companies
• Rental vehicles or business-owned vehicles
• Deceased registered owners will require a death certificate or obituary.

Please have valid driver's license or state-issued ID, proof of registration or notarized statement from registered owner, and business card if representing a company.

Auction

• Once a vehicle has remained in the vehicle storage lot for 45 consecutive days, it becomes eligible for auction.
• Auctions are scheduled to be held each Wednesday through December 19, 2007. Schedules are subject to change.
• Auctions are open to the public. You must be at least 18 years old to register and present a valid driver's license. A bidder card must be purchased for $5.00 (five dollars). Bidder cards are valid for one calendar year, from January until December.
• A list of auction vehicles is located in the Classified Section (Legal Notice) of the Arkansas Democrat-Gazette. If your vehicle is being auctioned, it will be advertised at least 30 days prior to the auction sale date, which is located in the legal notice ad.

Transportation Code Enforcement

• The Vehicle Storage Facility regulates City transportation for-hire services, to include taxicabs, shuttle services, luxury services, pedi-cabs; limousine services and horse/carriage services to ensure compliance with the City Transportation Code. Please direct for-hire transportation complaints to Wendell Brooks at 501-918-4210.