Information Technology: Network Services
The Networking Division is responsible for approximately 100
Windows and Linux servers on the City network that provide services such
as Email, Internet, Firewall and applications dedicated to individual
departments. The Division maintains the City’s extensive infrastructure
comprised of network routers, fiber optic and copper cabling, wireless
links, leased circuits and computer workstations. External network
connectivity is managed by Network Services Staff, including Internet
connectivity, VPN access and the NCIC law enforcement connection.
Network security is a primary focus of this division, and significant
resources are devoted to virus and SPAM mitigation, protection from
unauthorized external sources, and internal auditing for violations of
the City’s acceptable use policy. The Networking division provides
voice telephone services to most City offices through a dedicated PBX
system. Helpdesk support for City Staff is provided by this division.
Voice and data systems are now carried on separate infrastructures; however, the City network of the future will have to carry voice, data and video
to support the rapid development of new software applications that City Departments will use to bring new services to their citizens.
For More Information
Melissa Bridges, Division Manager
Information Technology Department
718 West Markham Street
Little Rock, AR 72201