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FAQs

  1. How can I request to have potholes filled, or ditches and inlets cleaned?
  2. I have a question about Public Works, but I am not sure who to call
  3. Who is responsible for mowing and cleaning City right-of-way areas?
  4. Who provides snow and ice removal for the City?
  5. What should Little Rock residents do if debris or trash is littering their neighborhood?
  6. To whom should Little Rock residents report a traffic signal malfunction?
  7. To whom should Little Rock residents report damaged traffic signs?
  8. Who should Little Rock residents call to have a storm drain cleaned in their neighborhood?
  9. Who should Little Rock residents contact to report instances of improper disposal or illegal dumping?

How can I request to have potholes filled, or ditches and inlets cleaned?

Call the Operations Service Request Desk at (501) 918-3600 to activate a Work Request, or call 3-1-1 or visit the 311 website at www.littlerock.org/citizenServices/311.aspx.


I have a question about Public Works, but I am not sure who to call.

Call the Operations Service Request Desk at (501) 918-3600 or visit the 311 website. Public Works personnel can answer your questions, or provide you with the appropriate referrals.


Who is responsible for mowing and cleaning City right-of-way areas?

Property owners are responsible for mowing and cleaning right-of-ways on property frontage. For questions on these regulations, please call Neighborhood Programs at (501) 371-4849. Public Works Operations is responsible for mowing and cleaning public right-of-ways. If you have questions or concerns, please call our Service Request Desk at (501) 918-3600 or call 3-1-1, or visit the 311 website at www.littlerock.org/citizenServices/311.aspx.


Who provides snow and ice removal for the City?

Public Works Operations provides snow and ice removal for all City streets. State highway snow and ice removal are provided by the Arkansas Highway and Transportation Department.


What should Little Rock residents do if debris or trash is littering their neighborhood?

Call our Service Request Desk at (501) 918-3600 or call 3-1-1. Public Works Scheduling Staff will dispatch a crew to come out and remove the debris or trash. Also, residents can contact the Environmental Services Coordinator at (501) 399-3472 to schedule a Neighborhood Cleanup in affected areas. Little Rock residents can also become involved in the Adopt-A-Street program. Adopt-A-Street provides opportunities for civic involvement and fosters pride in our City. For more information on the Adopt-A-Street program, call (501) 371-4808.


To whom should Little Rock residents report a traffic signal malfunction?

Call our Traffic Engineering Division at (501) 379-1800. The Operations Division does not provide maintenance or repair for traffic signals. After normal operation hours, call Central Communications at (501) 371-4829.


To whom should Little Rock residents report damaged traffic signs?

Report any problems with traffic signs to the Operations Service Request Desk at (501) 918-3600 or visit the 311 website.


Who should Little Rock residents call to have a storm drain cleaned in their neighborhood?

Please call the Service Request Desk at (501) 918-3600 or call 3-1-1, or visit the 311 website at www.littlerock.org/citizenServices/311.aspx to activate a work request.


Who should Little Rock residents contact to report instances of improper disposal or illegal dumping?

Call the Service Request Desk at (501) 918-3600 or call 3-1-1, or visit the 311 website at www.littlerock.org/citizenServices/311.aspx to activate a work request.



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